- Store Policies
(1). For Combine Shipping
If you order more than 2 of this same item (and/or different item) at once, there is possibility of combine shipping for saving shipping cost. Alternatively, please just go ahead to check out and make payment, we will fairly credit back for excessive shipping fee, or send you money request for insufficient shipping fee through PayPal system.
(2). For Receiver Name and Shipping Address
We ship to your PayPal address. If you want us to send to your any other address, please notify us in time. Please make sure that you provide us sufficient and accurate receiver name and shipping address information, we will make your shipping label with the exactly same shipping address as which originated from your PayPal account or your specific notification. It is your own responsibility for any shipping result if you did not provide sufficient and accurate “ship to” details, including not claim your package in time from USA (or destination country) Postal Service, resulting package returned back.
We always try our best to check the sufficiency and accuracy of every buyer's shipping address. If we can find any question for your shipping address, we will contact you immediately, but sometimes it is very hard for us to do that for you, especially for international shipping address. So, again, please double check your “ship to” details when you are checking out.
(3). USA domestic handling time: We usually ship within 1 business day of receiving cleared payment.
(4). For International Buyers, please read following carefully before you decide to order (Including domestic buyers asking for shipping to an address outside USA)
International shipping is complicated. Different country has different regulation. While most foreign countries permit to import our store listing products, some countries' customs may restrict or ban some of the products. Would you please consult your country's customs to see if there is any restriction to the product, before you order, to avoid unnecessary money loss. It is your own responsibility, if your packages are confiscated/destroyed/held/seized by your country’s customs, we do not refund any of your payment.
If we can be aware of your country's restrictions according to our international shipping experience, we will ask you to cancel your order and then refund all your payment. But we cannot guarantee having the awareness of your country’s customs regulation.
It is international buyer’s (or receiver’s) responsibility to pay import tax and any other fee incurred from your country’s Customs or any other organizations, if there is that.
International shipping carrier is USA Postal Service (USPS). This low shipping fee which we collect for international shipping is only for regular postal international shipping service. We can only provide you Customs Form number of your package and evidence of shipment, but it is not a tracking number, without any tracking details. If you want a tracking number (especially for high value products), you can spend additional US$12 cost for extra Register Mail Service, then you can get a Registration tracking number.
We always ship out international order as soon as possible once all the conditions are clear. The international delivery time is variable from anywhere of 2 to 6 weeks, sometimes even longer time, depends on your country’s Customs Checking and Clearance situations, and Postal Service conditions.
(5). Refund and Return Policies:
Conditions accepted for return: We care. We guarantee product's identity, quality, and quantity. If we send you product which does not conform to its described identity, quality and quantity, including shipping damage, we do all our best to remedy, including immediately ship a correct and new one, or offer full return, and 100% money back to you. Would you please check the product immediately when you are receiving the shipping package, and let us know immediately if there is any issue. Any full return subject to our verification and approval first.
Conditions NOT accepted for return and refund: For security and quality assurance purpose, we never re-sell any returned product for any reason. All returned product will be properly disposed. So, once package is shipped out, we do not accept return and refund for so-called “mistake order”, “change mind”, "no efficacy", "bad taste", "ordered too much", “customs prohibited”, “import restriction”.... so, please think about before you order, and if you are not familiar to the product which you are intending to order, we suggest you try to order a smaller packing size first
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
At Nutrient-Scientific.com, your privacy is our top priority. It is our goal to run an efficient and friendly business that is quick and most importantly, safe. Everything done on Nutrient-Scientific.com is secure and your information is completely confidential.
In order to better provide you with products and services, the information Nutrient-Scientific.com collects may include your name, billing address, shipping address, telephone number, email address, payment information, and product details. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized products and service while using our site. We mostly use Paypal merchant account to collect the buyer’s payment, so we do not collect your credit card information or other funding source information when you are making payment through Paypal system. Your phone number is used only in the event that our customer service representatives need to contact you about an order you have placed.
The information collected by Nutrient-Scientific.com is used for processing orders, keeping you informed about your order status, to send promotional information, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. We will disclose your information to third parties to charge your credit card and fill and deliver your order. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
We do not sell, trade, or rent your personal information to others without your consent.
Occasionally, Nutrient-Scientific.com may be asked by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. We will disclose personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. We fully cooperate with law enforcement agencies in identifying those who use our products for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful. We try very hard to work with law enforcement authorities to investigate and prosecute the fraudulent use of credit cards.
Because of the nature of the World Wide Web, Nutrient-Scientific.com cannot prohibit minors from visiting this site. But we require that all purchases on the site be made by adults 18 years of age or older.
We reserve the right to refuse a sale.
Nutrient-Scientific.com is equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your information. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability. Credit card information collected by Nutrients-Scientific.com is encrypted through Secure Sockets Layer before it is transmitted over the Internet.
* The information provided on this site is for general information and knowledge purpose, not a health care professional advice. Please read the whole description carefully, and consult your doctor and/or pharmacist, before you decide to order for yourself direct consumption. Pregnant or lactating women, diabetics, hypoglycemics, and people with known medical conditions, including any allergy, and/or taking drugs, should consult with a licensed physician and/or pharmacist prior to starting any supplementation program. **Disclaimer: These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. ***Not responsible for typographical errors or misprints. Product availability, pricing, shipping policy, and promotions are subject to change without notice. We reserve the rights of final explanation of this website.